Warranties

Spherical Projection System Warranty Policy

Spherical Projection System products are fully warranted to the original owner against defects in materials and workmanship for one full year. If it fails due to a manufacturing defect, we will repair the product without charge or replace it at our discretion. This warranty does not cover damage caused by accident, improper care or negligence.

As it relates to the ALKOWN Mirror installed in our Spherical Projection System product, each ALKOWN Mirror surface is carefully inspected before shipment. Bumps, scrapes, scratches or abrasions are not covered under warranty as they are user inflicted.

What is covered under warranty is shipping damage, pinholes, small surface coating bubbles or defects or uneven surface coatings. If you see any of the above issues, please report them to ALKOWN Dome Distributor within 2 weeks of receipt to be eligible for a replacement ALKOWN Mirror.

This warranty gives you specific legal rights; you may have other rights, which vary from country to country. This warranty policy supersedes all previous warranty policies.

Know More

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